We help our clients engage more effectively with their internal and external stakeholders on the benefits of better business and good governance
We ensure that good practice, like responsible conduct and impact-oriented business, is rewarded through strengthened public relations
Our clients tend to approach us with two types of communication challenges: managing crisis communications when sourcing from CAHRAs and when incidents occur, and communicating positive impact when sourcing, producing and investing in minerals.
We work with companies and public institutions to prepare for crisis management through bespoke training (including media training) and preparing crisis communication packages to manage the fall-out of negative press. We also encourage clients to pursue proactive communication through tailored outreach plans with messaging that reflects how they manage risks and the positive impact they generate. At the core of this strategy is ensuring that our clients’ internal processes and procedures stand up to scrutiny, aligning this service with our work on better business and good governance.
Our in-house communication expertise spans the extractive, luxury, fashion and metallurgy industries. We also have a team of due diligence and risk management experts that complements this work from a technical perspective. This makes us stand out from traditional PR agencies which often lack technical expertise and in-depth understanding of the broader stakeholder dynamics.
Key services:
- Communications plans for internal and external stakeholders
- Sustainability and impact messaging
- Crisis management
- Storytelling on responsible practices and positive impact
- Media training
- Database and platform design and development